GSS Delivery Specialist for Mainframe
Responsibilities
?Take charge of project delivery for storage on Mainframe platform
?Take charge of daily operation for storage on Mainframe platform, work as owner to do trouble shooting, escalate case and trace problem solving progress
?Keep good communication with customer, dig out future requirement from customer, then work closely with sales team to win new business
?Perform other duties as required or directed by manager

Qualification
?Bachelor degree or above on Computer Science or related majors；Fluent in English, can communicate with global support team
?8+ years working experience in IT industry, 5+ years mainframe related experience; Be familiar with project delivery and residence service process
?Be familiar with ZOS, understand CICS and DB2; Good knowledge of Core-Banking system
?Be familiar with hi-end storage (Hitachi Vantara, IBM, EMC and so on), skilled in storage operation and Disaster Recovery
?Positive, open mind to cope with challenging situation. Good communication with internal (Sales/Pre-sales/Team Member) and external (customers and partners). Should be a team player.


職責
?負責與大機（Mainframe）相關的存儲項目實施工作
?負責與大機（Mainframe）相關的存儲日常運維工作，并作為接口人，負責相關的問題處理，升級和追蹤
?通過與客戶日常良好溝通，了解客戶未來的技術需求，支持銷售和售前的業務活動
?遵從Hitachi Vantara公司政策，承擔由經理分配的其他工作

資格要求
?本科及以上學歷，專業為計算機或相關專業, 英語能和國外支持團隊溝通
?8年以上工作經驗，5年以上大機（Mainframe）相關工作經歷, 熟悉項目實施和日常運維流程
?熟悉大機（Mainframe）ZOS，了解CICS和DB2，熟悉銀行業客戶核心業務
?熟悉企業級存儲（Hitachi，EMC，IBM等），掌握存儲的常規操作和容災技術
?積極樂觀，對于挑戰抱有開放心態，具有良好的內外部溝通能力和團隊合作精神

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